Wednesday, January 20, 2016

Data use in the fitness industry

As industries are using data, analytics, models and aggregating information to better understand their customers, is the fitness industry next?
 
Can data help the fitness industry be more profitable and create better value for their consumers? Many argue yes. By reviewing journals and customer information, managers can make better decisions regarding their client base. We know that the majority of members choose a gym based on the location to their home and work. Knowing this, how can you market to appeal to a greater segment? Or, perhaps you have already done this and now you want to know how close to the club your members live or work. Looking through demographic information can help you understand that question.
 
What other possibilities exist for using data in the fitness centers? Things like equipment use, traffic, packages, and retail sales are all potential items. As are personal metrics like visits, goals, weight lost of performance metrics improved. Having a data base to enter this information and then showing the members how successful they have been is a great way to improve engagement.
 
Utilizing data to make decisions is here to stay. If you haven't thought about what you can look at in your gym, now is the time to start.
 
 

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